Within these pages, you will find the Terms of Service that define your experience at Goat Spins. This document, along with all related rules and regulations, forms the definitive agreement between you, the user of this website, and the Goat Spins casino.

1. FUNDAMENTAL TERMS USED IN THE AGREEMENT

In the context of Goat Spins casino, let's define the fundamental terms that will shape your experience:

"Terms" refers to the complete Terms of Service.

The "Website," refers to Goat Spins casino's online domain at www.goatspins.com.

The "Services" pertain to the array of offerings available on the Goat Spins Casino website.

"We" or "Goat Spins" refers to the management of Goat Spins Casino.

"You", or "Player" specifically identifies any individual who engages with the services provided by Goat Spins.

The "Games" represents the collection of casino games featured on the Goat Spins website.

"Software" encompasses the gaming software provided by Goat Spins for your enjoyment, accessible in both downloadable and non-downloadable formats.

2. ELIGIBILITY TO USE THE CASINO SERVICES

To use the casino services, you must meet the following criteria:

2.1. Be at least 18 years old.

2.2. Reside in a country where online gambling is legally permitted. It is your responsibility as a player to verify the legality of online gambling in your country of residence. For example, if you reside in any of the following countries (including but not limited to the list below), you are prohibited from playing for real wagers: Afghanistan, Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Costa Rica, Estonia, France, French Guyana, Guadeloupe, Iran, Iraq, Israel, Montenegro, Macedonia, Martinique, Mayotte, Reunion, Moldova, Myanmar, Netherlands, Pakistan, Romania, Serbia, Slovakia, United Kingdom, Zimbabwe.

2.3. Provide accurate information for your User Account to the casino.

2.4. Comply with and adhere to the casino's rules.

2.5. The following individuals are prohibited from using the casino services:

(a) employees, consultants, licensees, distributors, media partners, promoters, and retailers of the Casino, as well as their immediate family members.

(b) Anyone playing on behalf of another individual.

2.6. The Casino reserves the right to restrict access to players for any reason deemed necessary.

3. ACCEPTANCE OF THE TERMS

3.1. By engaging with Goat Spins, you acknowledge that you have read, understood, and accepted the terms outlined herein. As these terms may be occasionally updated, it is your responsibility to regularly check for changes, which we will post promptly.

3.2. This agreement between you and Goat Spins supersedes any prior written or verbal agreements, understandings, or commitments. No individual involved in the creation, production, or delivery of the Casino services has the authority to verbally alter, modify, or waive any clause of this agreement. By engaging with us—entering the Website, opening a User Account, using or reusing any such User Account, or accepting any cash-in—you agree to abide by all the rules outlined in these Terms.

3.3. Goat Spins exclusively holds the title, ownership, and all intellectual property rights for the content, including but not limited to images, photos, animations, videos, audio, music, and text. It is forbidden to copy, redistribute, or publish any content or any portion thereof from the Goat Spins website and software.

3.4. A summary of the general terms includes:

(a) Your contact: This agreement stipulates that you are responsible for ensuring the accuracy and validity of the contact information you provide to Goat Spins. Maintaining up-to-date email addresses, phone numbers, and other pertinent details is necessary for effective communication.

(b) The way we will communicate: You understand and accept that Goat Spins retains the right to deliver promotional content through various communication channels, including but not limited to SMS, Email, WhatsApp, Facebook, Instagram, Telegram, and any other available means.

(c) Your approval: By engaging in activities on our platform, you have given your approval to receive the aforementioned promotional and transactional content via the specified channels. "Content" includes messages, notifications, and updates concerning your account, our casino promotions, and other similar matters.

(d) You can opt out: If you no longer wish to receive the above-mentioned content, you can opt out at any time. To unsubscribe, follow the instructions within each message you receive. If you encounter difficulties, feel free to contact our support agents through live chat.
(e) Frequency and Availability of Promotions: While we will do our best to communicate promotional offers to you in a timely manner, we cannot guarantee the availability of specific promotions due to factors beyond our control, such as technical constraints. Your understanding in this regard is greatly appreciated.

4. USER ACCOUNT

4.1. Opening a user account is necessary if you wish to place bets. The following general terms (details of which may be contained in other clauses herein) apply:

(a) Single Account: As a player, you are allowed only one valid account. If we determine that you have more than one account, all your winnings will be considered void, and the casino may close all accounts, nullifying any bonuses, winnings, and similar rewards.

(b) Login Credentials: During registration, you will be asked to set up a username and password. It is your responsibility to keep this information confidential, as any use of the software via your username and password is solely your responsibility.

(c) Accurate Information: The information you provide when registering must be true. If not, the casino may consider this agreement void and hold you liable for any damages and costs incurred as a result.

(d) Verification for Withdrawals: To ensure fast payouts, secure transactions, and prevent fraud, we reserve the right to request a copy of your proof of identity, address, and/or other appropriate documentation when you withdraw credits.

4.2. Closing the User Account

(a) Request Closure: Express your intention to close the account by sending an email to [email protected].

(b) Deactivation Period: Once we deactivate your account upon your request, it will remain deactivated for at least 72 hours before we can respond to any potential request to reactivate it.

(c) Balance Refund: If you have a balance of at least USDT 50 at the time of closing the account, we will refund it to you after deducting the applicable sum.

4.3. Other User Account Terms

(a) Personal Use: Your account is to be used only for private, non-professional, and non-commercial purposes.

(b) Prevent Unauthorized Use: It is your responsibility to prevent third parties from using your account. Players are liable for any expenses or losses associated with the use of their User Account.

(c) Liability for Non-Compliance: If you act or attempt to act outside or against the terms stated herein, you will be considered the solely liable party.

(d) Right to Close or Lock Accounts: We reserve the right to close or lock your User Account at any time without warning or explanation.

(e) Termination for Fraud: If we determine that you have attempted to cheat, defraud our software, or shared false information about our operations, we may terminate your account. This also applies to cases where a player tries to unfairly exploit our promotions.

(f) Sharing Information: We may share the identities and email addresses of players who have engaged in fraudulent actions with other casinos, banks, and institutions.

5. DEPOSITS AND PAYOUTS

5.1. When depositing funds into your user account, the following terms apply:

(a) Legality of Funds: The funds you deposit must be legally obtained.

(b) Exclusive Use of Own Funds: You can only play with your own funds.

(c) Non-Refundable Deposits: Deposited funds cannot be charged back; once a bet is placed, it is non-returnable.

(d) Right to Limit or Refuse Wagers: We reserve the right to limit and/or refuse your wager without warning. In the event of any dispute regarding a wager or winnings, the Casino’s decision shall be final and binding.

(e) Cryptocurrency Deposit Limits: Due to the nature of cryptocurrency, we cannot set deposit limits. However, if you wish to take a break from gambling, please let us know, and we will assist.

(f) Lower Limit on USDT Transactions: The lower limit for all USDT transactions is set at USDT 10. Transactions below this amount will not be processed to your casino account. Additionally, we cannot accept additional funds sent to the same address if the previous transaction was below the acceptable limit, as two transactions do not combine to meet the lower limit and are treated as separate. It is your responsibility to ensure that deposits are never less than the USDT 10 equivalent. If a transaction occurs below this amount, we reserve the right to treat it as lost and non-recoverable.

5.2. Withdrawing from the User Account

In addition to 4.1 (d) the following apply:

(a) Withdrawal to Original Account: We can only pay out to the same user account from which the deposit originated. When another deposit method apart from cryptocurrency becomes available, an alternative withdrawal method will have to be used.

(b) Processing Withdrawals with Free Promotions: If you used a free promotion and wish to withdraw, we may only process the withdrawal using the most recent deposit method.

(c) Anti-Money Laundering Measures: To combat money laundering, the casino may charge transaction fees of up to 10% of the transaction amount if you have deposited and withdrawn without wagering the deposit value at least once. This fee is decided upon review and conclusion that financial system manipulation has occurred.

(d) Maximum Payout: You have the right to a maximum payout of USDT 4,000 per week. If you have a remaining balance, we will send it to you in weekly installments, starting with USDT 4,000 per week and according to your VIP status.

(e) Instant Payouts: You are entitled to one instant payout per day.

(f) Wagering Requirement: You must wager your deposit at least once before withdrawing.

(g) Progressive Jackpot Payouts: We will pay out progressive jackpots in a timely manner, depending on the restrictions imposed by our payment processor for your jurisdiction and in accordance with your VIP level. The Casino commits to paying out the full progressive jackpot win within a maximum of 2 years.

(h) Verification Deposit for Non-Deposit Bonuses: If you wish to withdraw after using a non-deposit bonus and do not have a prior deposit history, we will require a USDT 10 verification deposit.

5.3. Other Deposit and Withdrawal Rules

(a) Anti-Fraud Safety Measures: The Casino employs a range of active anti-fraud safety measures for your protection. All transactions are treated with strict confidentiality and are monitored exclusively to ensure your security. Any criminal activities or attempted criminal acts are automatically reported to the relevant authorities.

(b) Right to Withhold Payment: To safeguard our interests and those of our financial processors, we reserve the right to withhold payment of funds and report your actions to the relevant authorities and payment processor(s) for further investigation if we become aware of or suspect any manipulation involving a combination of deposits and withdrawals or any money laundering activity that constitutes fraud.

(c) Void Materials: Any materials associated with the Casino will be rendered void without notice if you engage in or attempt to engage in acts such as altering, mutilating, forging, tampering with, or otherwise modifying such materials. This includes actions undertaken by you or caused by you. Any gaming activities or attempted gaming, as well as any claimed winnings occurring during or after such acts or attempts, will automatically and without notice be null and void.

(d) Fraudulent Activities: Any form of fraud, whether actual or constructive, on your part or resulting from your actions, will automatically invalidate any transaction from its inception. Any purported winnings will not be considered genuine winnings.

6. BONUSES AND OTHER PROMOTIONAL OFFERS

6.1. General Bonus and Promotion Rules

By claiming any bonus at Goat Spins, including but not limited to no-deposit bonuses, deposit bonuses, bonus chips, free spins, and comp points, you fully agree to the terms outlined herein.

(a) Player Identification: Goat Spins reserves the right to verify your identity as a player through any combination of the following: player name, mailing address, email, IP address, computer, telephone number, or any other required forms of identification. In cases where multiple participation is allowed, the Goat Spins or its authorized representative retains the discretion to restrict the number of bonuses granted to any individual participant.

(b) Single Promotion Per Player: Only one promotion is allowed per player at any given time, except when specified otherwise. Goat Spins' promotions are restricted to a single instance for each player, household, location, credit card number, and computing device, including shared ones like those in universities, fraternities, schools, public libraries, or workplaces, unless there is a prior arrangement with the Casino management.

(c) Specific vs. General Rules: In the relationship between General Bonus and Promotion rules and Specific Bonus and Promotion rules, the latter rules will prevail.

(d) Free Bonus Conditions: Free bonuses are only accessible when there are no pending payout transactions linked to the player’s account. Consecutive claiming of free bonuses is not allowed; there should be at least one deposit made between them. The Player acknowledges that the winnings from 5 free promotions in a row may be declared void due to free bonus abuse, as per the Casino’s discretion.

(e) Non-Mergeable Promotions: Promotions cannot be merged, except when expressly indicated. Deposit bonuses serve solely for wagering and are not eligible for withdrawal. Bonus funds generated from deposits are not considered part of the deposit amount. It is not permissible to claim a bonus on any amount that has been reversed from a cash-in, meaning that reversing a cash-in to your casino balance will not be treated as a deposit.

(f) Redeeming Coupons: Before you can redeem any coupon, your user account balance must be less than USDT 1.

(g) Minimum Deposit for Promotions: To qualify for any complimentary promotion, a minimum deposit of USDT 10 is required, unless stated otherwise in the promotion terms.

(h) New Deposit and Bonus Requests: You are prohibited from initiating a fresh deposit, requesting a bonus, or availing a free promotion until you have fulfilled the wagering requirements associated with your existing deposit, bonus, or free promotion. Your balance must drop below USDT 1 before you can make, claim, or redeem a new deposit, bonus, or free promotion.

(i) Wagering Requirements: Utilizing a previous user account balance is not allowed to fulfill your wagering requirements.

(j) Post-Withdrawal Deposit Requirement: To qualify for the free promotion after a withdrawal, any such action must be followed by a deposit as the next action.

(k) Consecutive Withdrawals: There are no two consecutive withdrawals from two free promotions; after receiving a withdrawal from one free promotion, the player needs to deposit before becoming eligible to request a new withdrawal from another free promotion.

6.2. Withdrawing Funds After Using a Bonus

(a) Minimum Withdrawal Limit: You cannot withdraw an amount lower than the bonus.

(b) Bonus Deduction: Upon requesting a withdrawal, irrespective of the number of deposits made, the initial bonus amount will be deducted from your balance or winnings.

(c) Wagering Restrictions: The Casino retains the authority to withhold any excess amount over your initial deposit from your withdrawal if the bonus has been used for wagering on 777 slot, baccarat, craps, pontoon blackjack, roulette, sic bo, or any live dealer game.

6.3. Rules Applying to Bonus Hunting

(a) Bonus Hunter Classification: The Casino uses bonuses to incentivize players but does not intend to provide free money to those categorized as "bonus hunters" or "bonus abusers." Player accounts will be evaluated based on their Bonus to Deposits ratio. Once designated as a "bonus hunter" or "bonus abuser," access to future bonuses and promotions will be restricted.

(b) Promotion Abuse: While encouraging player participation in promotions, the Casino urges players to refrain from exploiting them. Accounts with histories of promotion abuse or fraudulent activities, such as chargebacks, will face restrictions on future bonuses and promotions.

(c) Review and Enforcement: The Casino reserves the right, through its authorized agents, to periodically review transaction records and logs. If practices deemed abusive are uncovered, the Casino may invalidate a player's entitlement to promotions, restrict their eligibility for future promotions, and terminate their membership.

(d) Modification of Promotions: The Casino or its authorized agent retains the right to modify, change, discontinue, or terminate a promotion at any time and without prior notice. While efforts will be made to provide advance notice, this is not guaranteed. The Casino or its authorized agent will not be liable for any damages arising from such actions, with any associated liability falling solely on the players.

6.4. Bonus-Eligible Jurisdictions

In addition to the provisions stated in Clause 2 above:

(a) Eligible Countries: Players residing in countries (including but not limited to) such as the United States, Canada, Italy, New Zealand, Norway, and Sweden can claim and withdraw welcome bonuses, free money no deposit bonuses, or match bonuses.

(b) Ineligible Countries: Players from countries (including, but not limited to): Estonia, Latvia, Kyrgyzstan, Kazakhstan, Lithuania, Belarus, Ukraine, Russia, Uzbekistan, Poland, Moldova, Tajikistan, Netherlands, and Netherlands Antilles are not allowed to redeem or withdraw welcome bonuses, free money no deposit bonuses, or match bonuses.

(c) Other Countries: Players residing in countries not explicitly mentioned herein become eligible to redeem and withdraw free money no deposit bonuses after successfully making their first deposit at the casino.

(d) Excluded Countries: Some bonuses available on our platform may exclude players residing in countries such as Austria, Sri Lanka, Slovenia, Turkey, Thailand, and Greece.

(e) Bonus Usage Restrictions: Casino bonuses cannot be used for playing in Tournaments, Progressive Games, 777 slot, or any Live Dealer games, unless specified otherwise.

(f) Dispute Resolution: In case of a dispute, the final decision will be made by the Casino.

6.5. Validity of Bonus Terms

Once a bonus is claimed, its terms take immediate effect and remain valid until a new fund action (deposit or bonus) is processed to your account, and the bonus is cleared from your balance. These Bonus Terms continue to apply even after meeting the wagering requirements and processing a withdrawal. Adding a deposit on top of your existing bonus balance does not negate the Bonus Terms. Violations of these terms while they are in effect may result in the voiding of all winnings, as stipulated in the Terms & Conditions. These promotion terms cease to apply when a new fund action (deposit or bonus) is made, provided that the playable balance is below USDT 1.00. Please refer to term 7.1.j for further details.

6.6. Betting Limits

(a) Maximum Bet Limit: To ensure fair gaming practices, all bonus promotions come with a maximum bet limit. Unless explicitly specified otherwise in the promotion, the maximum allowed bet is USDT 10 for bonuses up to 100%, while the maximum bet limit for bonuses above 100% is USDT 5. Bets exceeding this amount will result in the forfeiture and removal of any winnings from the promotion.

(b) Minimum Deposit Requirements: Please note that all minimum deposit requirements are denominated in USDT (which corresponds to the United States Dollar).

(c) Free Promotion Restrictions: Only one free promotion can be claimed between deposits that do not involve bonuses.

(d) Exclusion for High Bonus-to-Deposit Ratio: To ensure fair play and the sustainability of our promotional offers, players with a high bonus-to-deposit ratio may be temporarily excluded from receiving deposit bonuses. This exclusion is temporary and will be lifted once the player's deposit activity aligns with the casino's fair play criteria.

6.7. Welcome Bonus on Sign-Up

(a) Redeeming a Welcome Bonus Coupon: To redeem a Welcome Bonus coupon, follow these steps:

- Log in to your User Account.

- Click on "CASHIER."

- Select "REDEEM COUPON."

- Enter the coupon code in the provided rectangular window and click "REDEEM."

- After redeeming the coupon, click on "DEPOSIT".

- Your deposit and bonus will be credited to your User Account.

(b) Wagering Requirements for Non-Deposit Bonuses: If you have received a non-deposit bonus (free chips), you must wager 30 times the value of the free chip before making a withdrawal.

(c) Restrictions on Free Chips: Only one free chip will be credited per individual, family, IP address, residential address, email address, credit card number, and computing device. This includes shared computers, such as those found in universities, fraternities, schools, public libraries, or workplaces.

(d) Limitations on Multiple Welcome Bonuses: If you have previously claimed any Welcome Bonus, you are not eligible for any subsequent Welcome Bonuses.

(e) Verification Deposit Requirement: Before any withdrawal can be processed from the New Signup Bonus, a verification deposit of minimum USDT10 is required, and the player is obliged to withdraw it with the next withdrawal. If the verification deposit is not made within 7 days from the date the New Signup Bonus was received, all winnings and the bonus amount will be forfeited without prior notice.

(f) Maximum Cash Out: The maximum cash out from the Welcome bonus is set at USDT 50.

6.8. Standard Deposit Coupon Rules

(a) Single Use of Coupon Codes:

Each coupon code can only be used for one deposit. Multiple coupon codes cannot be applied to a single deposit. Once a coupon is used, it cannot be redeemed again on subsequent attempts.

(b) Expiration of Coupon Codes:

Every coupon code comes with an expiration date. It's important to use the coupon code before it expires. Typically, coupons have a standard 7-day expiration period from the date they are redeemed, unless stated differently in the terms of a specific promotion.

(c) Wagering Requirements:

To withdraw winnings generated from a deposit bonus, a player must wager both the deposit amount and the associated bonus amount 15 times. Wagers made on 777 slot, baccarat, craps, pontoon blackjack, roulette, and sic bo games do not count towards this wagering requirement.

(d) Maximum Cashout Limit:

After meeting wagering requirements, any balance exceeding your maximum cashout limit will be automatically removed from your account. It's important to be aware of these limits to avoid issues with withdrawals.

6.9. Standard Free Spin Coupon Rules

(a) Wagering Requirements for Free Spin Winnings:

To be eligible for withdrawal, you must wager the value of the free spin winnings 40 times.

(b) Maximum Withdrawal Amount:

The maximum amount you can withdraw from free spins winnings is USDT 50, unless the promotion specifies otherwise.

(c) Management of Excess Balances:

Once you have fulfilled your wagering requirements, any balance exceeding your maximum cashout limit will be automatically deducted from your account. Adhering to these limits ensures a smooth withdrawal process.

These rules are designed to ensure fair play and smooth transactions for all players. It's important to review specific promotional terms to understand any variations or additional conditions that may apply.

7.0. Standard Cashback Bonus Policies

(a) Timing of Cashbacks: Cashbacks cannot be credited on deposits older than 7 days.

(b) Eligibility Criteria: You can only claim a cashback on deposits that are lost and do not include bonuses.

(c)Period of Eligibility: Cashbacks are eligible on deposits lost since your last withdrawal or cashback, whichever occurred last on your account.

(d) Account Balance Requirement: To claim a cashback, your User Account balance must be below USDT 1.

(e) Frequency of Claims: You can claim as many cashback promotions as you wish, unless your User Account has been excluded from participating in bonus promotions.

(f) Claim Process: Contact the Casino to receive your cashback.

(g) Withdrawal Conditions: Any withdrawal made from received cashback or any other free promotion will disqualify you from receiving a new cashback. You must cover withdrawn amounts with lost deposits before your account is eligible for another cashback.

(h) Balance Management: Any remaining balance after withdrawing cashback will be removed from your account.

(i) Excluded Games: Deposits used to wager on restricted games (777 slot, baccarat, craps, pontoon blackjack, roulette, sic bo, or any Live Dealer games) are not eligible for cashback.

(j)Impact of Blackjack Games: Wagering on Blackjack or any 21 games halves your cashback amount.

(k)Tournament Participation Impact: Amounts from bonus-free deposits used for tournament entry (Buy-in, Add-on, or Re-Buy) reduce the qualifying amount for cashback.

(l) Live Dealer Exclusions: Deposits used to transfer funds to Live Dealer games, regardless of gameplay, are not eligible for cashback.

(m) Weekly Cashback rule: weekly cashback will be automatically processed every Monday. These are the key points outlining the specifics:

- Eligibility: The Weekly Cashback is available to players who have deposited a minimum of $40 during the week or have a Deposit-Withdrawal ratio equal to or greater than $40.

- Cashback Percentages by VIP Tier: 10% at Bronze Tail level, 12.50% at Silver Horn level, 15% at Golden Hoof level, 20% at GOAT level.

- Qualified Deposits: Only pure deposits, i.e., deposits not utilized with Deposit Boosts, made between Monday and Sunday, are eligible for the Weekly Cashback.

(n) Standard cashback wagering, maximum cash out, and max bet per hand rules:

(a) Wagering 20x;

(b) Max cash out 10x;

(c) Max bet: USDT 5;

These rules are crucial for understanding how cashback promotions work and ensuring compliance to receive benefits appropriately. Always refer to specific promotion terms for any additional conditions or exceptions.

7.1. Standard Free Chip Bonus Rules

(a) Wagering Requirements: You must wager the value of any free chip bonus 20 times before you can make a withdrawal, unless stated otherwise in the promotion.

(b) Withdrawal Limits: The minimum withdrawal amount is USDT 50 for free chip bonuses. The maximum withdrawal amount is typically 5 times the value of the free chip bonus, unless otherwise specified in the promotion.

(c) Excess Balances: After fulfilling your wagering requirements, any balance exceeding your maximum cashout limit will be automatically removed from your account.

7.2. Standard Comp Point Rules

(a) Conversion Rate: Comp Points can be exchanged for Real Money at a ratio of 100 Comp Points to USDT 1.

(b) Minimum Points Requirement: To redeem Comp Points, you must have accumulated a minimum of 100 points.

(c) Account Balance Condition: You cannot redeem Comp Points when your playable balance exceeds USDT 1.

(d) Withdrawal Restriction: Comp Points cannot be redeemed if you have a pending withdrawal request.

(e) Combination Restrictions: Comp Points cannot be combined with other Deposit/Coupon balances.

(f) Maximum Cashout: The maximum cashout for redeemed Comp Points is set at 25 times the redeemed amount.

These rules ensure transparency and fairness when using free chip bonuses and Comp Points, providing guidelines on how to redeem and use these benefits effectively. Always refer to specific promotion terms for any additional conditions or exceptions.

7.3. Sequenced Promotion Rules

(a) Sequence Requirement: Sequenced deposit coupons must be redeemed in the specified order as stated in the promotion. Skipping any sequenced deposit coupon is not allowed.

(b) Forfeiture of Winnings: If the order of sequenced deposit coupons is violated by skipping any coupon, all winnings resulting from plays on that bonus will be forfeited. This rule ensures that all participants adhere to the specified promotional sequence.

(c) General Rules Application: All other General Bonus and Promotion Rules remain applicable alongside these sequenced promotion rules.

7.4. Violation of Promotion Rules

(a) Excluded Players: Players excluded from promotions or money bonuses are prohibited from claiming such promotions. If they manage to claim and profit from such promotions:

(b) Automatic Block: The casino's system automatically blocks attempts by excluded players to participate in promotions or receive money bonuses.

(c) Cheating and Account Suspension: Players found cheating or attempting to manipulate the system face immediate account suspension. This includes forfeiture of all bonuses, winnings, and privileges associated with their account. Cheating encompasses activities like using prohibited software, colluding with other players, exploiting technical vulnerabilities, or any other actions aimed at gaining an unfair advantage.

(d) Investigative Measures: The casino reserves the right to suspend accounts during investigations into collusion, syndication, or fraud. Actions taken may include withholding account balances, permanent account closure, and recovering affected winnings, payouts, or bonuses.

(e) Fraudulent Activities: Actions considered fraudulent include:

- Collusion: Coordinated efforts among players to gain an unfair advantage.

- Syndication: Involvement in groups using strategies to exploit promotional offers.

- Exploitation of Software Flaws: Taking advantage of faults in software or systems.

(f) Additional Conditions:

- Players agree not to collude or participate in collusion schemes.

- Players must report suspected collusion or fraud.

- Syndicates or groups engaging in advantage play strategies are prohibited.

(g) Disclosure and Notification: The casino reserves the right to disclose player identities and notify relevant entities about suspicions of illegal or fraudulent activity, ensuring integrity and fairness in operations.

These rules are designed to maintain fairness and integrity in promotional activities and to prevent abuse of bonuses and promotions within the casino environment. Always refer to specific promotion terms for detailed conditions and exceptions.

7. RULES APPLICABLE TO THE GAMES

The Casino's game server has been independently audited by a User Accounting firm to ensure the RNG (Random Number Generator) is being applied to ensure fair odds and compliance with relevant laws and regulations.

The Casino reserves the sole discretion to modify, amend, or remove any game from its offerings at any time. This includes adjusting prices, features, specifications, capabilities, functions, or other attributes of services and games.

By participating in the games, you acknowledge and accept all game results as received from the Casino's game server via the client application.

The outcome of games is determined by the Casino's random number generator (RNG) software, and you fully acknowledge and agree to this mechanism.

The Casino may limit pending games, which are games that have been abandoned without necessary action from you, to one pending game per player.

The Casino reserves the right to terminate any pending games that have remained inactive for 30 days without any action taken by you.

8. PROCESSING OF YOUR DATA

8.1. Account Registration: During account registration, you must provide specific personal data including your first and last name, home address, email address, and phone number.

8.2. Privacy Assurance: The Casino guarantees not to sell, give away, or share your personal information with any third party. Your personal data will only be disclosed when mandated by a governing authority or legal provision under the governing law.

8.3. Confidentiality of Personal Identity: Your personal identity and details will be kept confidential. The Casino will not disclose wagering information on behalf of any player.

8.4. Confidentiality of Communication: All email and other correspondence between you and the Casino will be treated as private. Such communications will not be distributed or published on Internet forums.

8. 5. Verification Documents: When making a withdrawal for the first time, the Casino may request certain document copies to verify your identity. These documents may also be requested at random intervals to ensure account security. Required documents include:

(a) Front and back of your driver's license or any government-issued photographic ID.

(b) Utility bill (gas, electricity, water, or telephone) showing your registered address.

(c) Selfie holding your ID, driver's license, or passport.

(d) Letter from the credit card issuing bank or statement of the used card.

(e) Front and back of the debit or credit card used for deposits.

(f) Selfie holding your card.

8. 6. Information Requests: The Casino reserves the right to request information about you from your registered financial institution if required by higher authorities.

9. YOUR COMPLAINTS

If you have any complaints, follow these steps and the casino will make its best efforts to resolve them:

- Contact support team 24/7 via:
- Email at [email protected].
- Email our management at [email protected].
- Use the live chat feature on the Website

10. LIMITATIONS OF LIABILITY

The Casino is not responsible for malfunctions related to:

10.1. Hardware and Network Malfunctions:

- Your hardware or the Casino's hardware;
- Network, telephone lines, or systems;
- Internet malfunctions;

10.2. Errors in Game Implementation in cases where:

- Gaming computer hardware or gaming server fails to implement game rules or random number generator properly;
- Human errors occur by the Casino, its suppliers, or any other involved parties;

10.3. The Casino will not be liable for any winnings resulting from these errors:

- Any winnings obtained due to such errors will be forfeited; -
In disputes regarding wagers or winnings, the decision of the Casino is final and binding.

10.4. Indemnification

(a) You agree to indemnify and hold harmless the Casino, its software provider (Spin Logic Gaming), their respective licensees, distributors, parent companies, subsidiaries, affiliates, officers, directors, advertising, promotion, or other agencies, media partners, and any other involved parties.

This includes indemnification from any legal suits, demands, causes of action, claims, liabilities, costs, expenses (including reasonable legal fees), damages, fines, penalties, fees, or any other charges that may arise from: Use or re-use of the Website, the Games, gaming with or through the Casino, receipt of winnings from the Casino.